Insurance & Liabilities
By participating in any activities or services arranged by Elevate Snowsports, you expressly agree to the following terms:
- Release of Liability: You voluntarily release and discharge Midori No Ki Kabushiki Kaisha, its affiliates, agents, employees, contractors, and partners (collectively "MnK") from any liability, claims, or demands arising from any injury, loss, damage, or other harm incurred during your participation in the booked activities or services, including, but not limited to those caused by negligence.
- Indemnification: You agree to indemnify and hold harmless MnK from any claims, damages, costs, or expenses, including legal fees, arising from your actions or omissions during participation in the activities or services.
- Governing Law and Jurisdiction: This agreement shall be governed by and construed in accordance with the laws of Japan. You agree to submit to the exclusive jurisdiction of the courts of Japan for any disputes arising from or related to this agreement
Payment Policy
- Full payment must be received within 7 days of booking to confirm the reservation.
- For bookings made 7 days or less prior to the service start date, full payment must be received within 24 hours of booking or by 18:00 JST the night before, whichever comes first.
- Payment is accepted by credit card or bank transfer. Bank transfer payments are not accepted within 7 days prior to the service start date.
- Guests are responsible for all transaction fees, including credit card processing fees and bank transfer fees.
Cancellation and Amendment Policy
- Cancellations made more than 15 days prior to the scheduled service start date are eligible for a full refund.
- Cancellations made between 14 and 7 days prior to the service start date will incur a cancellation fee of 20% of the total booking amount.
- Cancellations made 7 days or less prior to the service start date will incur a cancellation fee of 100% of the total booking amount.
- In cases of illness, cancellations made within 72 hours of the start date may be eligible for a refund or rescheduling, subject to MnK’s discretion and upon receipt of a valid medical certificate.
